Due to a large-scale system outage currently affecting Microsoft,
there have been instances where messages submitted via the “Contact Us” form on our corporate
website have been delayed or not received by our internal staff (via email, etc.).

We may require additional time to review and respond to inquiries submitted between approximately 3:00 a.m. on November 13, 2026, and the time the service is restored.
Please note that the restoration timeline is currently undetermined. We will provide updates via this announcement.

We sincerely apologize for the significant inconvenience and disruption this has caused our customers.